SHIPPING & RETURNS
Free Delivery on all orders over 99 euro*
*within the Republic of Ireland
Orders under 99 euro will be subject to a fixed charge of 8 euro.
Delivery time can take up to 5 working days, if items are in stock.
Some of our products require a special order and delivery may be a little longer. These are items which we do not hold in stock (prams, cots, Teepee). Payment is taken in advance for all special order items.
Any deliveries placed on a Saturday/Sunday or Bank Holiday will be dispatched for delivery the following working day.
During peak trade periods there may be delay in delivery of orders placed. Please allow extra time for your order to be delivered.
All our parcels are delivered by DPD courier or An Post. DPD require signed delivery for all orders ensuring you order is fully traceable and safe. You will be able to track your order online to find an estimated delivery date and monitor its progress through the courier's website at all times. Mobile phone number required for courier delivery.
Bambini does not currently ship outside the Republic of Ireland
Please ensure you are available to sign for your parcel as this will not be left without a signature. If you are not there to receive your delivery, please follow the instructions on the card that will be left to rearrange your delivery. Once your parcel has been attempted for delivery twice but has been unsuccessful on a 3rd attempt a fee of 8 euro will be charged to arrange another delivery. If this charge is not acceptable the goods will be returned to the store and your card will be refunded minus a delivery charge of 8 euro for failed delivery.
In the event that you have received missing or incorrect items please contact us by email at . We will arrange to collect incorrect items and send out the correct items. Please quote order number and items affected.
We hope that you will be completely satisfied with every product purchased from Bambini. However, if our product does not meet your expectations, we will be happy to return or exchange any product * returned within 14 days of purchase, as long as it is returned in its original state, unused and in original packaging. All products are protected by a 14-day money back guarantee, which, according to the distance selling regulations, guarantees full refund or replacement of the product, if the item is returned unused / unopened, within 14 days of receiving the order according to the date recorded by our shipping partner. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 14 days of receiving your parcel. Please note that all relevant packing slips and other documents should accompany the product on its return to Bambini.
* This does not affect your rights if the product is faulty or misdescribed.
There is no exchange or refund on car seats, toiletries, personal items, personalised items, opened mattresses and hygiene products.
The item must be returned to Bambini unused and in as new condition with all packaging and labels intact.
Please be aware that return postage fees cannot be refunded unless the reason for the return of the goods was due to an error made by Bambini. If the error is ours we will then refund postage costs up to a maximum of the postage price you originally paid on your order. Goods returned after 14 days cannot be refunded.
Please note that you will be responsible for the cost of returning the goods to us. For your protection and convenience we recommend that you use a recorded delivery service.
Tags must not be removed from products and all labels and original packaging must be present and the product in the condition you would expect to receive an 'as new product', for us to be able to refund the returned items.
Please ensure that the delivery note enclosed with your order is completed and returned with your parcel. Also make sure goods are securely packaged to avoid damage in transit as we cannot issue a refund for damaged goods returned to us.
All items properly returned under this policy are eligible for a refund. If you choose a refund, the full purchase price (delivery excluded) will be credited when Bambini has received and processed your return.
If you need advice before you return an item please use our online Contact Us form. This does not affect your statutory rights.
Our Return address is:
Bambini, 36 Mary Street, Dungarvan, Co. Waterford